privacy policy
privacy policy
Who we are..
In this Privacy Policy references to “we”, “us” and “our” relate to Langage Farm. References to “our Website” or “the Website” relate to www.langagefarm.co.uk.
Langage Farm are committed to respecting and protecting your personal data and privacy. This Privacy Policy related to our use of any personal data we collect from you in relation to any of our products and services. Whenever you provide such information we are legally obliged to ensure that we use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 (DPA) and The General Data Protection Regulation 2016 (GDPR) together, and with other subsequent laws (“Data Protection Laws”).
For the purpose of Data Protection legistation, the Data Controller is Langage Farm LLP, registered company number OC342462. If you would like to more information about our Privacy Policy or information regarding Data Protection, you should contact:
The Privacy Officer
Langage Farm LLP
Higher Challonsleigh
Smithaleigh
Near Plymouth
Devon
PL7 5AY
Email: info@langagefarm.com
Telephone: 01752 337723
What information we collect and how
The information we collect via our Website may include.
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- Your preferences and use of email updates, recorded by emails we send you.
- Your IP Address, (a string of numbers unique to your computer that is recorded by our webserver when you request any page or component on our website) This information is used to monitor your usage of our Website.
- Data recorded by the Website which allows us to recognise you and your preferred settings, saving you from having to re-enter information when you return to the site. Such data is recorded locally on your computer/device through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies; information regarding this may be found in your browser’s “Help” facility.
What we do with your information
What we do with your information
- To help ensure that content from our Website is presented in the most effective user friendly manner for you and your devices.
- To process your order (if applicable), to provide after sales service (we may pass your details to another organisation to deliver products you have purchased).
- To send you information on other products and services using your email address (where you have consented to be contact for such purposes or by Legitimate Interest).
- To allow you to participate in interactive features of our service provision when you choose to do so. e.g research/questions on our Website.
We may occasionally use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our Website and issuing our emails for us. For the avoidance of doubt, third parties will not be allowed to use your personal information for their own purposes.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees , contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under Data Protection Law you have the following rights:
To be informed. We must publish and make our Privacy Policy available with the emphasis on transparency and clarity over how we process your data.
Access. You are entitled to find out what personal details we may hold about you and why.
Rectification. We are obliged to correct any errors or update your details.
Erasure. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to hold it. This is also known as the request to be forgotten.
Restriction of Processing. You have the right to “block” or suppress the processing of your personal data by us.
Data Portability. You have the right to obtain and reuse the personal data you provided to us.
Objection. You have the right to object to us processing your data in relation to direct marketing and/or profiling.
Rights in Relation to Automated Decision Making & Profiling. Not applicable as we do not use automatic decision making or processing.
Complaints
You have the right to complain about the processing of your personal data. Please contact us using the details provided above. However, if you are still dissatisfied, you have the right to complain to the Information Commissioners Office.
We commit to review our Privacy Policy on a regular basis.